Contractor Access and Tenant Rights in Portugal
If you are a tenant in Portugal and will allow contractors access to the building, it is important to know your rights and the landlord's obligations. Many disputes arise from lack of written notice, works without defined deadlines or costs improperly charged to the tenant. This article explains, in plain language, what to request before workers enter, how to document communications, which deadlines will apply and when it is legitimate to refuse access. It also lists practical steps if damages, additional costs or disputes occur and points to official resources to help defend your rights as a tenant.
What to request before allowing access
Before authorizing access, ask for and keep written proof; agree times and identify the workers and persons responsible for the works. Note deadlines and safety conditions and request estimates if costs arise.- Request written notice with date, time and who will enter.
- Ask for identification and a list of workers to record entry.
- Document with photographs and receipts for any moved items or damage.
- Negotiate costs in writing before accepting any deduction from the deposit.
Always keep digital and physical copies of communications related to works.
Common mistakes
Tenants and landlords both make mistakes that lead to disputes, such as lack of notice, unexpected charges or missing documentation.Responding to notices and communicating in writing reduces the risk of litigation.
- Allowing entry without written notice.
- Accepting charges without invoice or written agreement.
- Failing to record times, deadlines and who entered.
- Assuming responsibility for structural works without agreement.
Key takeaways
- Document all communications and damages with photos and receipts.
- Require written notice with defined deadlines before entry.
- Do not accept charges without an invoice or clear written agreement.
FAQ
- Can the landlord enter without notice?
- Generally, the landlord must give notice and obtain consent except in urgent situations provided for by law.[1]
- Who pays for building works?
- It depends on the type of work: maintenance repairs are usually the landlord's responsibility; works caused by the tenant may be charged to the tenant.[2]
- What if the landlord fails to give notice or charges wrongly?
- Gather evidence, send a formal complaint and use the Tenant-Landlord Desk (BAS/BNA) or court if necessary.[3]
How to act step by step
- Record date, time and take photographs of affected areas.
- Send written notice to the landlord by registered mail or email and keep proof.
- Request estimates and do not authorize structural repairs without a contract.
- If there is no resolution, use the BAS/BNA or the courts and present your documentation.[3]
