Waiting Lists & Applications for Tenants in Portugal

Maintenance & repairs (landlord duties, minor repairs) 2 min read · published September 11, 2025

If you are a tenant in Portugal and are applying to a waiting list or preparing housing documents, this guide explains step by step what to do. Here you will find clear guidance on how to complete applications, which documents to gather, how to report maintenance issues to the landlord and which deadlines to respect. We also explain how to log urgent repairs, keep evidence, and when to use official channels to defend tenant rights. The text avoids technical language and favors practical actions you can carry out alone or with support. By following these steps you will know how to protect your agreement, respond to notices and complain when necessary while keeping documentation organized.

What are waiting lists and applications?

Waiting lists are registries where public or private bodies manage requests for access to housing or support. Applicable legislation sets priorities and selection criteria, so it is important to know those rules before applying[1].

Priorities may include factors such as income, household composition and social vulnerability.

Common documents for application

  • Identity card or citizen card.
  • Proof of income (tax return, payslips).
  • Proof of address and current lease agreement, if any.
  • Statement of needs or social report, when requested.
Organize digital and physical copies of documents before starting the application.

How to prepare the application

Before submitting, check deadlines and complete all required fields. Read the form instructions and attach the requested proof documents. If you need help, contact the service responsible for the waiting list.

  • Carefully fill out the form and sign where required.
  • Respect the submission deadlines indicated in the notice.
  • Keep receipts or submission confirmations as proof.

Maintenance and repairs

If you detect habitability problems when occupying or during the contract you should notify the landlord in writing and request intervention. In urgent situations (such as gas failures, electrical issues or serious leaks) request immediate repair and document everything. If the landlord does not respond, there are official channels to complain and seek support[2].

Respond to notices and formal requests within deadlines to avoid losing procedural rights.

Frequently Asked Questions

Can I enroll in several waiting lists at the same time?
Yes, in most cases you can apply to multiple lists, but check specific rules of each entity.
What do I do if the landlord refuses to make urgent repairs?
Formalize the request in writing, keep evidence and consider using official mediation mechanisms or court action if necessary.
How long does it take to receive an answer to the application?
Deadlines vary by entity; some processes can take weeks and others several months.

How To

  1. Gather all documents required for the application.
  2. Fill out and submit the form by the indicated method (online, mail or in person).
  3. Keep the submission receipt and organize copies of documents.
  4. If repairs are needed, notify the landlord in writing and record the date and content of the communication.
  5. If you do not get a response, consult official tenant support services for guidance.

Help and Support / Resources


  1. [1] Lei n.º 6/2006 (NRAU) - DRE
  2. [2] Balcão do Arrendatário e do Senhorio - Citius
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Portugal

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.