Dispute Final Account: Tenant Rights in Portugal
If you received a final account from your landlord and disagree with the charged amounts, you have the right to dispute and request clarifications. In Portugal, tenants have legal protections that set deadlines, acceptable evidence and procedures for challenge, both for deposits and final expenses. This article explains in simple terms how to gather documentation, communicate in writing with the landlord, use official channels and, when necessary, file a complaint with the judicial services or the Tenant and Landlord Counter. Avoid delays and document every contact; clear steps increase your protection. The information here is practical and aimed at helping tenants defend their rights in final account situations.
What is a final account?
The final account is the landlord's final statement of expenses when the lease ends; it may include deductions for damages, outstanding utilities or cleaning costs. Check whether amounts are itemized and supported by receipts or invoices [1].
How to dispute: essential steps
- Gather all documentation: receipts, dated photos of the property's condition, messages and payment proofs.
- Check deadlines in the contract and legislation and act within those time limits to avoid losing rights.
- Send a written complaint to the landlord, detailing the disputed points and requesting supporting documents.
- If no agreement is reached, file a complaint with the Tenant and Landlord Counter or pursue legal action, attaching the collected evidence.
- Keep copies of everything: communications, receipts and delivery proofs.
Frequently Asked Questions
- How long do I have to dispute a final account?
- Deadlines may vary; typically there is a 30-day period to respond after receiving the statement, but check your contract and applicable law [2].
- What evidence is acceptable?
- Receipts, invoices, dated photographs and written communications (emails, SMS) are the most useful evidence to prove or refute charges presented by the landlord.
- Can I withhold part of the deposit without agreement?
- Withdrawing amounts from the deposit without agreement may lead to litigation. Record your dispute in writing and, if needed, use official mechanisms to resolve it.
How To
- Collect documentation: gather receipts, photos and messages proving the condition of the property and payments made.
- Notify the landlord in writing: send registered letter or email with a request for clarification and copies of evidence.
- Submit a complaint to the Tenant and Landlord Counter (BAS/BNA) or use official forms if applicable.
- Await a response and, if necessary, prepare the case with all evidence for court presentation.
