Essential Tenant Documents in Portugal
As a tenant in Portugal, it is essential to know which documents to keep to protect your rights in case of a rent increase, lack of repairs or an eviction attempt. This guide explains in plain language which papers to collect, such as the lease, receipts, written communications and photographic evidence, and how to organize them for formal complaints, repair requests or court proceedings. It includes practical steps to record communications, deadlines to meet and how to use official forms when applicable. If you need support, you will also find official contacts and references to Portuguese legislation relevant to tenants.
Documents to keep
- Lease agreement or provisional receipt signed by the landlord.
- Inventory of the property condition, if available.
- Rent receipts and proof of payment (bank transfers, MBWAY or ATM).
- Record of written communications with dates (emails, letters, messages).
- Photographs or video proving damage or lack of maintenance.
- Invoices for repairs paid and estimates requested from the landlord.
Organized documentation increases your ability to prove issues in disputes.
How to organize and store
Organize documents by topic and date; keep a digital copy with clear names (for example, "lease_2023.pdf") and a chronological log of communications. Keep messages and photos with visible dates and, if possible, store copies in secure places. If you communicate by email, always send written confirmations to create proof.
Keep separate digital and physical copies for greater security.
When to use these documents
- To contest improper rent increases or to negotiate new terms.
- To request formal repairs when the landlord does not respond to informal requests.
- To respond to eviction notices, presenting proof of compliance or payments.
- To claim the return of the deposit with evidence of the property condition.
Respond to notices within the indicated deadlines to avoid losing legal rights.
Frequently Asked Questions
- How long should I keep rent receipts?
- Keep receipts at least for the duration of the lease and until any dispute with the landlord is resolved.
- How can I prove I requested a repair?
- Keep copies of communications (emails, messages), photos of the issue and related estimates or invoices.
- What should I do if I receive an eviction notice?
- Read the notice carefully, check deadlines and collect documentation that proves payments or agreements; seek formal support if needed.
How to proceed
- Gather all relevant documents and organize them by date and type.
- Send a formal written request to the landlord specifying the issue and proposing a response deadline.
- If there is no response, prepare a formal complaint with the competent services or the Tenant and Landlord Desk.[2]
- Consider legal support if the situation goes to court, presenting proofs, photos and communication records.
- Keep copies of everything until the case is closed, including decisions and final receipts.
Legislation and forms
General rental rules are set out in the NRAU, Law No. 6/2006, and the Civil Code applies to specific lease matters.[1]
