Returning Keys and Readings for Tenants in Portugal
When ending a tenancy and preparing to return the keys, many tenants in Portugal have questions about water and electricity readings, deadlines and rights regarding contract termination. This guide explains, in plain language, the practical steps to record meter readings, document the property condition, hand over keys and, if necessary, trigger termination/notice as a tenant. It includes deadlines, recommendations for evidence and instructions on where to submit official forms to protect your rights without legal jargon. We also explain how to take dated photographs, request joint readings with the landlord, keep receipts and when to consider contacting the Tenant and Landlord Desk for support.
What to do when returning keys and recording readings
Before handing over the keys, check the contract clauses on return, readings and deadlines. Also consult the NRAU and the Civil Code to understand termination regimes and legal obligations[1].
- Schedule meter readings and record readings in writing (time).
- Document the property condition with dated photos and videos and keep receipts (evidence).
- Hand over the keys in person and request a signed receipt at the time (return keys).
- Request written confirmation or complete an official form when available (form).
If you consider terminating the contract as a tenant, check contractual and legal deadlines and, if applicable, submit a request to the Tenant and Landlord Desk (BAS/BNA) using the official forms.[2]
Frequently Asked Questions
- What documents should I hand over when returning the keys?
- Delivery receipts, meter reading records, photographs of the property condition and, when possible, a signed document from the landlord confirming receipt.
- What is the deadline to record meter readings?
- Ideally record on the day of delivery or by the contract-agreed deadline; always document with date and, if possible, witnesses or written communication.
- Can I terminate the contract as a tenant before the end date?
- It depends on what the contract and law allow; consult the NRAU and the Civil Code, and use the BAS/BNA if there is grounds for termination.
How to Proceed
- Check contract clauses and note applicable deadlines (time).
- Gather documentation: dated photos, receipts, meter reading records and written communications (evidence).
- Complete and submit, if applicable, the Tenant and Landlord Desk form (form).
- Hand over the keys in person and request a signed receipt at that moment (return keys).
- Keep copies and monitor legal deadlines for possible claims (time).
Key Takeaways
- Document everything with photos, videos and receipts at the time of handover.
- Meet contractual and legal deadlines to avoid losing rights.
- Use official forms when available to formalize requests and notifications.
