Contractor Access: Tenant Rights in Portugal
Living in rented housing raises rights and questions when access to the property is needed for works or contractors to enter. This guide explains in plain language what you can require from your landlord, which legal notices should be respected, minimum timeframes and when your consent is necessary. It also describes how to document requests and refusals, what options exist in cases of unjustified entry and how to file complaints with official channels in Portugal. If you face an immediate situation or want to prevent future problems, follow these practical steps and know when to seek legal or administrative support. Keeping evidence and communicating in writing is often decisive in disputes.
Rights on access for works
The landlord can request access for works, but that access is subject to rules: usually there must be prior notice, respect for privacy and the work should aim at maintenance or safety. In Portugal, the NRAU and the Civil Code set limits and relevant procedures [1].
- Reasonable notice period, except in an emergency situation.
- Written notice whenever possible, indicating purpose and expected duration.
- Entry only for the stated purposes and respecting your privacy and belongings.
- The works should preserve the habitability conditions of the property.
Respond to notices within deadlines to avoid losing rights.
Consent and emergencies
In most cases your consent is required or clear notice must be given; only in emergencies (for example, imminent risk of damage) may the landlord or contractor enter without notice. If you receive an access request, ask for details in writing and confirm deadlines and responsible parties [1].
Document all communications in writing and keep copies.
How to record evidence
Recording what happens protects your rights. Good practices include photographing, keeping messages and noting times.
- Take dated photos and store them securely.
- Send requests and responses in writing (email or registered letter) and keep receipts.
- Note contacts, witnesses and visit times.
Keeping a clear record makes formal complaints and court evidence easier.
Frequently Asked Questions
- Does the landlord need my consent to enter for works?
- Usually yes: consent or prior notice is required, except in emergency situations where immediate entry is allowed [1].
- What notice should I request before entry for works?
- Request written notice with date, approximate time, purpose and expected duration; keep that communication as evidence.
- If the landlord enters without notice, what can I do?
- Record the event (photos, witnesses), send a formal written request and, if necessary, contact the Tenant and Landlord Desk or seek legal action to protect your rights [2].
How to proceed
- Request in writing the information about the work, timelines and who will perform the work.
- Document communications and take photos before and after interventions.
- If entry is unjustified, contact the competent Desk or seek legal support and keep evidence to present.
Help and Support / Resources
- Contact the Tenant and Landlord Desk via the justice portal for information and forms.
- Consult the Official Gazette to review Law No. 6/2006 (NRAU) and other applicable rules.
