Move-out Inspection: Tenant Rights in Portugal
A move-out inspection is the final check of the property when the tenancy ends. As a tenant in Portugal, it is essential to know your rights and duties at this time: what documents to gather, how to record damage, and the legal deadlines to claim the deposit. This practical guide explains step by step what you can do before, during and after the inspection to avoid unfair deductions, ensure consistent evidence and, if necessary, prepare a formal claim. We avoid complex legal jargon and present concrete actions, including how to photograph, request a written report and when to turn to the Tenant Desk or court. Read carefully and keep each step documented.
What is the move-out inspection?
The move-out inspection verifies the property condition at the end of the contract. It compares the current state with the entry condition to decide on deductions from the deposit for damage or excessive cleaning. The inspection should be based on observable facts and evidence, not subjective impressions.
Before the inspection
- Schedule the inspection in advance and confirm the date in writing.
- Make minor repairs that are your responsibility and keep receipts.
- Gather documentation: contract, entry inventory, rent receipts and repair receipts.
- Photograph all rooms in high resolution, with the file date visible if possible.
- If possible, be present at the inspection or authorize someone you trust in writing.
During the inspection
- Note all landlord observations and request they are recorded in a written report.
- Take additional photos of any referenced damage and ask for a copy of the report on the spot.
- Return the keys only after confirming delivery terms and obtaining a delivery receipt if possible.
- If there are witnesses, record their contacts for potential future clarification.
After the inspection
- Check the deadline for returning the deposit or for justifying deductions; consult applicable law for rules and timeframes.[1]
- If you disagree with deductions, send a written notice with evidence (photos, receipts) and request an itemized breakdown.
- Observe deadlines to file complaints: act quickly to avoid losing rights and keep copies of all correspondence.
- If negotiation fails, consult the Tenant Desk procedures or file a claim via Citius; there are specific forms and steps.[2]
Frequently Asked Questions
- Can the landlord deduct for normal wear and tear?
- No. Normal wear and tear should not be charged to the tenant; only damage beyond normal use may justify deductions.
- How long does the landlord have to return the deposit?
- The period may be defined in the contract; if not specified, the landlord should act diligently and justify any retention with evidence.
- What if I disagree with the inspection report?
- Gather evidence, notify the landlord in writing, request mediation at the Tenant Desk and consider court action if necessary.
How to
- Photograph the entire property and save files with date and time.
- Request a written report in the landlord's presence and ask for a signed copy.
- Collect repair receipts and estimates that prove expenses you incurred.
- Send a formal complaint in writing if you receive a deduction proposal you consider unfair.
- If no agreement is reached, use Tenant Desk channels or proceed judicially with documentary support.
Key takeaways
- Document everything with photos, inventory and receipts.
- Respect contractual and legal deadlines when filing complaints.
- Seek mediation before pursuing court action.
